Contact information

The Walkie Caddie ecosystem and storefront are operated and fulfilled by OnSet Brands LLC. For customer support, order assistance, address verification, or wholesale inquiries, reach out through the following channels:

  • Legal Entity Name: OnSet Brands LLC

  • Brand & Storefront: Walkie Caddie

  • Physical Headquarters & Logistics Hub: 2043 Empire Central Dr, Dallas, TX 75235, United States

  • Customer Support & Business Line: 817-406-5465

  • Customer Service Email: support@walkiecaddie.com

  • Privacy & Data Inquiries: info@walkiecaddie.com

  • Support Operating Hours: Monday – Friday, 8:00 AM – 5:00 PM CST (Excluding major holidays)

Transactional SMS Support: For delivery status updates or address verification regarding your order (e.g., missing unit, suite, or trailer numbers), reply HELP to any text message sent from our business line or contact us directly at 817-406-5465. Reply STOP to opt out of transactional SMS alerts at any time. Standard message and data rates may apply.